Consultancy services

Suzan is the main consultant and Suzan has 24 years experience of working in the management and social care area which enabled her to manage services to a high standard and train teams to deliver a high service delivery. Homes met the National Minimum Standards and Suzan received excellent inspection reports from the Inspection unit.

Are you prepared for an unannounced inspection?
If not, give us a call, we can help, alternatively you might like to attend one of the two Care Quality Commission* [CQC] training courses that we run. For more information on the training courses please click here

Are your policies up to date?
Are they in an accessible user friendly format? If you have answered 'no' to these we can help. Send us an email by clicking here

We have valuable knowledge and experience on training, including the requirements of the Care Quality Commission* has on training of staff, the Learning Disability Qualification [LDQ], the Common Induction Standards and the requirements to register staff on the General Social Care Council [GSCC].

We also provide a wide range of bespoke services designed to meet specific needs. As Workforce Development Consultants in social care and management, our service is tailored to meet your organisation's specific requirements and will be planned in conjunction with you and/or your management team.

*Care Quality Commission [CQC] took over the work of the Commission for Social Care Inspection [CSCI] on 1 April 2009 [it also took over the work of the Healthcare Commission and the Mental Health Act Commission].

With a broad base of experience there is little that we cannot help with.

We are able to assist with:

Quality assurance audits~independent visits
Carrying out risk assessments of services
Policy documents to meet the Care Quality Commission [CQC] requirements~ask for list and cost
External investigations
Carry out benchmarking exercises.
Devising Workforce Development Plans
Devise format to show Managers what the new employee needs to have within their probationary period [i.e. training, 6 weekly supervision sessions, appraisal etc].
Breaking policies/procedures down into accessible formats e.g. using images or pictures
How to identify and support staff with different learning needs e.g. staff who have dyslexia, who are deaf, English as a second language, difficulty with reading and writing.
Raising standards in services i.e. trouble shooting
Developing new services

Costs will vary for different situations.

If you would like to know more or to discuss your requirements, click here or telephone 07815 807337